Orders placed will be shipped on the next working day 

We do not ship to PO Boxes or BFPO / Military Addresses 

UK MAINLAND

Standard Shipping
Royal Mail 24 Tracked
1-2 Working Days
FREE 

Express Shipping
Royal Mail Special Delivery by 1pm
1 Working Day*
£8.35

*Signature will be required on delivery* 

*The Express Shipping Special Delivery by 1pm time-frames are for UK mainland only and will vary for Northern Ireland and some parts of Scotland/Highlands

Please contact us via the Contact Us page or directly via email at support@ntropicenergy.com with any questions you may have.

To return an order, you will need to send an email via our Contact Us page or send a message via our Live Chat widget if it's available.

We have to approve the return, once approved we will either provide a return address, or we may provide pre-paid returns label if it was our error.

Please do not send the product to any address not provided by us via email/live chat, that is including the address on the back of our tub.

Please view our Returns Policy via the following link here.The product must be unused in order to be accepted in order for a return to be authorised due to Health & Safety reasons.

To become an Affiliate with NTROPIC Energy, please click here "Partners & Affiliates" or navigate to the 'Our Brand' Menu.

Once signed up on our affiliate website, we will need to review the information you have provided and we will make a decision.

These are amazing people who believe in our product enough to spread the word to their following, may that be on a streaming platform, social media or other similar platforms. Our affiliates and partners receive a commission for each sale which they generate through codes or links and they are able to withdraw this in real currency. Everyone is welcome to Apply to be an affiliate, big following or small as we select our affiliates not based on their potential views/likes, but if they have appropriate audience, attitude and many other factors. Any issues or enquiries please contact our affiliate support via the following email: affiliate@ntropicenergy.com